Shipping & Pickup Policy
We ship nationwide and offer free local pickup. Shipping is a flat rate based on your order's weight and where it's going, calculated automatically at checkout. No account or quote needed for standard orders.
How shipping is calculated
Every order is priced by total weight and destination zone. Add items to your cart, enter your address at checkout, and your shipping cost appears before you pay. Heavier orders and farther zones cost more. Pickup is always free.
Shipping zones
Rates rise with distance from our Vermont warehouse. States are grouped into four zones:
| Zone | States |
|---|---|
| Zone 1 — Northeast | VT, NH, ME, MA, CT, RI, NY, NJ, PA |
| Zone 2 — Mid-Atlantic & Midwest | MD, DE, DC, VA, WV, NC, SC, OH, MI, IN, KY, TN, IL, WI, GA |
| Zone 3 — Central & South | MN, IA, MO, AR, LA, MS, AL, FL, ND, SD, NE, KS, OK, TX |
| Zone 4 — West | MT, WY, CO, NM, AZ, UT, ID, NV, WA, OR, CA |
Alaska, Hawaii, Puerto Rico, and U.S. territories: shipping is quote-only. Local pickup is available to everyone.
Large orders and weight limits
Most orders ship by parcel carrier. Very large orders are handled by pickup or freight:
- Glass and heavy items (glass jars, glass tubes, tins) ship up to 150 lb per order.
- All other items (pouches, cardboard, caps, accessories, vape hardware) ship up to 450 lb per order.
A mixed cart is measured in two parts: the glass and heavy items on one side, everything else on the other, each against its own limit. If either side is over its limit, checkout shipping turns off and we'll set up pickup or a freight quote instead.
Local pickup
Pickup is free. Choose Local Pickup at checkout and we'll let you know when your order is ready.
Freight and oversized orders
Ordering by the pallet, or anything over the limits above? Email Sales@muddpackaging.com or call (802) 204-0566 and we'll quote freight.
Questions
Reach us at Sales@muddpackaging.com or (802) 204-0566. We're happy to help you find the cheapest way to get your order.